Tenant FAQs

We offer prospective residents the option to secure a property for up to 14 days through a paid holding arrangement. This enables us to reserve the property exclusively for you, temporarily removing it from the market. This unique service ensures you won't miss out on a property you love while finalizing your rental decision.

Our payment structure requires the initial payment to include the first month's rent along with the security deposit or the Move-In Solution (MIS) fee. This straightforward approach helps streamline the leasing process for all parties involved.

You have to be at least 18 years of age or older.

The Deposit is refundable at the end of residency. The MIS Fee is not.

In instances where an applicant does not meet the requisite qualifications independently, we may request the involvement of a cosigner. This can occur if, for example, the applicant's income level or rental history falls short of our requirements. A cosigner can provide an additional layer of assurance, supporting the applicant's eligibility for the rental property.

To begin your application process, simply visit our website, navigate to the property you're interested in, and click on the 'apply' button. After you've submitted your application, our dedicated leasing team will review your details and get in touch with you to guide you through the next steps. To expedite the process, please ensure you upload all required documents, including your Social Security Card and recent pay stubs. We are committed to making your application experience as seamless as possible.

As a resident in one of our properties, you will have access to a personalized online portal. This easy-to-use platform not only facilitates convenient online payments but also provides you with a comprehensive record of your transaction history and forthcoming rent obligations. We're committed to providing a seamless digital experience to help manage your rental obligations effortlessly.

We require every pet to undergo a review process via our pet screening procedure at pet screening. Once this process is successfully completed, we'll incorporate the details into your lease agreement. This ensures clarity and responsibility for all pet-related matters, safeguarding the wellbeing of your pet and the property alike.

Initiating a lease change begins with contacting our team. We'll then initiate a review process to ensure that the remaining resident can be independently approved. If the resident passes this evaluation, we'll facilitate a straightforward lease amendment to reflect the new arrangement. This is our way of ensuring a seamless transition while maintaining the integrity of the lease agreement.

If your lease expiration is coming and you want to move out, you will need to give SunDog Property Solutions a written notice of your intent to vacate the property. The amount of notice required will vary depending on the terms of your lease. In general, you will need to give at least 30 days' notice of your rental due date. You can give SunDog Property Solutions notice of your intent to vacate by mail, email, or easily on your portal. It is important to keep a copy of your notice for your records. Once you have given your notice, you will need to vacate the property by the end of your lease term according to your lease. If you move out early, you will be responsible for paying rent for the remaining days of your lease. When you move out, you will need to return the property to SunDog Property Solutions in the same condition as it was when you moved in. This means that you will need to clean the property and repair any damage that you have caused. The landlord may deduct from the security deposit any costs associated with cleaning the property or repairing damage. If you have any questions about moving out of your rental property, you should contact SunDog Property Solutions.

The landlord is generally responsible for paying for repairs and maintenance requests in a rental property. However, there are some exceptions. For example, the resident may be responsible for paying for repairs and maintenance requests that are caused by the resident's negligence or misuse of the property. Here is a general overview of who is responsible for paying for repairs and maintenance requests in a rental property: Landlord: The landlord is responsible for paying for repairs and maintenance requests that are caused by normal wear and tear, or that are necessary to keep the property in a habitable condition. This includes repairs to the roof, plumbing, electrical, and heating systems, as well as repairs to the structure of the building. Resident: The resident is responsible for paying for repairs and maintenance requests that are caused by the resident's negligence or misuse of the property. This includes but not limited repairs to appliances that are damaged by the resident, or repairs to walls that are damaged by the resident's furniture or clogs.